Sam A.
Rating:

Credit Union Comments:


Dealer Visited: Bedford Nissan
Dealer Sales Rep: Devin Koch
Dealer Comments: Dealership took my deposit, but were unable to obtain vehicle quoted. 10 days later I am waiting for a similar vehicle.
Michele H.
Rating:

Credit Union Comments:
Representative was very knowledgeable & friendly

Dealer Visited: Bedford Nissan
Dealer Sales Rep: Sherri Green
Dealer Comments: Very pleasant experience
Patricia R.
Rating:

Credit Union Comments:
Everyone was very friendly and good customer service.

Dealer Visited: Bedford Nissan
Dealer Sales Rep: Mike Piccolomini
Dealer Comments: 5
Edgar B.
Rating:

Credit Union Comments:
Glad I found this place !

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Ravi Patel
Dealer Comments: Very helpful & attentive sales people. No pressure to buy. Positive experience except the surprise special undesired meeting with the rustproofing sales person. Can't believe they still do that.
Debbie G.
Rating:

Credit Union Comments:
They always gave me immediate help and always returned my calls and gave me all the information I needed to make a good decision on my new vehicle

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Steve Ali
Dealer Comments: Stevie has provided EXCELLENT service to me during my entire experience in purchasing this vehicle along with after the purchase. He was always professional and not too pushy or irritating and answered all my questions with patience and kindness with continued professionalism. I highly recommend this young gentleman.
Joseph H.
Rating:

Credit Union Comments:
We did not go thru the credit union for our car lease. Other than that we are happy with the credit union. Been members for over 20 years.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Karen Burke
Dealer Comments: Karen did a great job. Made us feel very comfortable. Went over everything in the car.
James S.
Rating:

Credit Union Comments:
Great experience

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Andy Ganda
Dealer Comments: Great experience
Richard G.
Rating:

Credit Union Comments:
Made the process simple.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Jacob Kash
Dealer Comments: Great experience.
Elizabeth D.
Rating:

Credit Union Comments:
signing up was easy, loan rate was very competitive

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Victor Santana
Dealer Comments: very helpful in ordering vehicle and making trade
Paul P.
Rating:

Credit Union Comments:
THEY WERE GREAT. BEST CREDIT UNION IN TOWN AT STRONGSVILLE

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Brian Kennedy
Dealer Comments: NICE DEALER. CFCU WAS GREAT.
Lidia K.
Rating:

Credit Union Comments:
Excellent service!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Anthony Grassia
Dealer Comments: Very pleasant.
John &.
Rating:

Credit Union Comments:
Nancy was very knowledgeable about the car loan process, opened a new account for us and went above and beyond to get our loan approved within an hour so we could pick up our new vehicle that day. An exceptional employee.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Scott Mikay
Dealer Comments: They were prompt, accommodating, informative, and gave us every credit on the price that were available
Shirley A.
Rating:

Credit Union Comments:
I had a wonderful experience. Daniela was very knowledgeable. She was very thorough and detailed every step of my loan. I have been a member of Century Federal credit Union for years. I worked at NASA Glenn Research Center. I am now retired. I wouldn’t get a loan with any other institution. Thank you!!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Rich Mirandi
Dealer Comments: I bought my last car there that I had for 11 years. I trust the dealership, Rich and their service department.
Edward S.
Rating:

Credit Union Comments:
They were very helpful and explained all the discounts we were entitled to. They assisted us in making an informed decision about the extended warranty.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Bob Barr
Dealer Comments: It was very good. The staff was friendly.
Phil B.
Rating:

Credit Union Comments:
Excellent experience.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Teri Mateo
Dealer Comments: Excellent experience.
Luke S.
Rating:

Credit Union Comments:
Everything was great

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Norman Hoek
Dealer Comments: Everything was great
Susan T.
Rating:

Credit Union Comments:
I've been a CFCU member for decades and I am always very happy with the service I receive!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: William Wall
Dealer Comments: When I mentioned the entities that I was associated with (re: possible purchase discount programs - CFCU, Costco, AAA, AARP), my salesperson immediately told me that Costco had the best deal - which was not accurate. CFCU's offer was actually better (1% below invoice vs. "at" invoice). I found this out by performing my own on-line research.
Thomas G.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Johnathan
Dealer Comments:
Bruce H.
Rating:

Credit Union Comments:
Great service and assistance. It was quick and painless. Jerry and Sahne were very helpful!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Nanette Slack
Dealer Comments: Nanette was very professional, pleasant, not pushy and willing to negotiate civilly.
Gordon B.
Rating:

Credit Union Comments:
In addition to the above comments, Ms. Sliman worked with my insurance agent to quickly have the necessary insurance documents ready on short notice. I believe that she worked through her lunch hour to finalize the loan. I have worked with her previously on the refinance of my home loan and provides outstanding customer service.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: I was comparison shopping different vehicles at different dealerships, and Mr. Muschweck was the most cooperative in providing detailed pricing information I needed to make my decision, including an "out the door prices." He answered all my questions promptly. On my way to get title work and such, I was directed to go to the Dodge (as I recall) Brunswick dealer next door and had to meet with someone who sells underbody coating, window tinting, paint treatments (acid rain sealant"?, after market heated seats, fabric protector and the like. He was a nice man doing his job, but this all seemed part of old school auto sales practices that contrasted so much with the modern, internet based means of auto purchase.
Venita L.
Rating:

Credit Union Comments:
Good service from great people

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: Great dealership with excellent customer service
Mary B.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments:
Venita L.
Rating:

Credit Union Comments:
Great credit union staff is very helpful

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: Wonderful dealership
Gregory G.
Rating:

Credit Union Comments:
The process was quick and painless!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: 5
John K.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Anthony Williams
Dealer Comments: 5
Mirian A.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Karen Duval
Dealer Comments: 5
Quincy S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: E
Dealer Comments: 5
David S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Rich Miranda
Dealer Comments: 5
Thilynn G.
Rating:

Credit Union Comments:
The only thing that made me nervous in the whole process is not knowing whether or not the salesperson would fax in the filled-out promotion paper. Service was good at Brunswick Automart. Fortuitous timing as I was needing to go car shopping before the winter came.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Rocky Zemek
Dealer Comments: 5
Steve G.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Ryan Holzheimer
Dealer Comments: 5
Lywial W.
Rating:

Credit Union Comments:
Jerry was very courteous and professional at the signing of all our documents and the paper work went very well at the subaru dealership thank you Lynial Wells

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: NA Relly
Dealer Comments: 5
Stephen E.
Rating:

Credit Union Comments:
Always a pleasure to work with Jerry at the Credit Union in Strongsville. This is our second car loan with Century Federal and it has always been a positive experience. The staff is always friendly and professional.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Richard Ruzel
Dealer Comments: 5
Edward S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: 5
Patricia W.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Ranj Patel
Dealer Comments: 5
Kevin M.
Rating:

Credit Union Comments:
I'm always happy with the service I receive from my credit union

Dealer Visited: Default
Dealer Sales Rep: Tony Williams
Dealer Comments: Overall decent dealership
Reed H.
Rating:

Credit Union Comments:
Good credit union, very helpful.

Dealer Visited: Default
Dealer Sales Rep: Jerry
Dealer Comments: I bought a new car.
Shantell S.
Rating:

Credit Union Comments:
Andrea Boyce is awesome. She took the time to explain not only the loan process but also the automobile buying process. She never rushed me and always had time to talk with me. Andrea listened to me and explained the process to me until I understood and was comfortable with my decisions. She should be rewarded for her professionalism, time management, pleasant demeanor, patience, knowledge, positive and caring attitude, an her overall excellent customer service skills. I truly appreciate the time she spent with me

Dealer Visited: Default
Dealer Sales Rep: Justin Taylor
Dealer Comments: Peter Drago is a sweetheart. He cares about his customers. Paul Stevens is very knowledgeable and caring. Ken Kukwa is the best, he listens to customers and work to ensure you are completely satisfied.
John H.
Rating:

Credit Union Comments:


Dealer Visited: Elyria Hyundai
Dealer Sales Rep: Gregory Vanik
Dealer Comments:
Talya M.
Rating:

Credit Union Comments:
It was a good experience

Dealer Visited: Ganley Chevrolet
Dealer Sales Rep: Steve Busett
Dealer Comments: It was a good experience
Carol M.
Rating:

Credit Union Comments:
The staff at the Credit Union has always been friendly and helpful. I've never had any problems or issues. I appreciate the tools available on-line which are very informative. I think the gas card idea worked well. I love that they assisted in narrowing down choices. If I ever buy another vehicle, I'll go to them first. If I continue leasing, that would remain with GM. Tina Zeleznikar assisted with delay in processing. She was so kind and efficient. Grateful to all for making this experience less stressful.

Dealer Visited: Ganley Chevrolet
Dealer Sales Rep:
Dealer Comments: I felt that everyone I engaged with was pleasant, professional, helpful, and very comfortable to work with.
Kellee S.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Chevrolet
Dealer Sales Rep: Ken Flanagan
Dealer Comments: 5
Beverly M.
Rating:

Credit Union Comments:
The credit union staff is awesome!!! Everyone took the time to understand your needs and suggest viable courses of action.

Dealer Visited: Ganley Ford West
Dealer Sales Rep: Frank Walte
Dealer Comments: The initial contact was great. The experiences after the purchase was made was awful. The car I purchased was stolen off the lot while in their care.
Shaun M.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Ford West
Dealer Sales Rep: Pam Koglman
Dealer Comments: 5
Robert B.
Rating:

Credit Union Comments:
Weblike this credit union.

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Rocco DeRenzis
Dealer Comments: It was nice.
Richard M.
Rating:

Credit Union Comments:
I I love my credit union it's little things like this that make Century Federal the best Thanks

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Josh Haggard
Dealer Comments: Everyone was great
Kay G.
Rating:

Credit Union Comments:
Very helpful.

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Tom Andress
Dealer Comments: They were a great bunch to work with.
Barbara B.
Rating:

Credit Union Comments:
Great- always helpful

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep:
Dealer Comments: Salesman was great!. Dealership was good
Diane ?.
Rating:

Credit Union Comments:
very organized,professional,pre approval process was so quick, but the best part is the staff and how friendly and courteous. Thanks soooo much!! Diane Chonko

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Dale Gencke
Dealer Comments: 5
Jennifer L.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Rocco Derentis
Dealer Comments: 5
Judy G.
Rating:

Credit Union Comments:
Laura Baldwin and Johnathan Davis, both were very helpful, especially when there was a mix up between dealerships. When I decided to refinance, Johnathan was very helpful and efficient in getting all the necessary paperwork together and the transaction went very smoothly.

Dealer Visited: Halleen Kia
Dealer Sales Rep: Jon O'Dee
Dealer Comments: Truly a pleasure, all available programs for credits and how they applied to the purchase were explained fully. Pricing of the vehicle and loan options were explained clearly. the salesman Jon was very kind when asked to repeat options. After the purchase questions regarding the taxable amounts, was very nicely explained by the sales manager.
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