Theodore W.
Rating:

Credit Union Comments:
Kellen Wilson was very helpful applying for the loan and in making sure I got the Autocash card, although the card took 15 weeks to arrive.

Dealer Visited: Not Informed
Dealer Sales Rep: Mike Mytronovien
Dealer Comments: Everything was very smooth. No problems.
Beverly M.
Rating:

Credit Union Comments:
The credit union staff is awesome!!! Everyone took the time to understand your needs and suggest viable courses of action.

Dealer Visited: Ganley Ford West
Dealer Sales Rep: Frank Walte
Dealer Comments: The initial contact was great. The experiences after the purchase was made was awful. The car I purchased was stolen off the lot while in their care.
Marie C.
Rating:

Credit Union Comments:
always friendly and helpful

Dealer Visited: Sunnyside Honda
Dealer Sales Rep: No Name
Dealer Comments: always grreat
Thomas G.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Johnathan
Dealer Comments:
Bruce H.
Rating:

Credit Union Comments:
Great service and assistance. It was quick and painless. Jerry and Sahne were very helpful!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Nanette Slack
Dealer Comments: Nanette was very professional, pleasant, not pushy and willing to negotiate civilly.
Carol M.
Rating:

Credit Union Comments:
The staff at the Credit Union has always been friendly and helpful. I've never had any problems or issues. I appreciate the tools available on-line which are very informative. I think the gas card idea worked well. I love that they assisted in narrowing down choices. If I ever buy another vehicle, I'll go to them first. If I continue leasing, that would remain with GM. Tina Zeleznikar assisted with delay in processing. She was so kind and efficient. Grateful to all for making this experience less stressful.

Dealer Visited: Ganley Chevrolet
Dealer Sales Rep:
Dealer Comments: I felt that everyone I engaged with was pleasant, professional, helpful, and very comfortable to work with.
Robert C.
Rating:

Credit Union Comments:
I don't know what the Auto Cash Promotion is but I had an excellent customer service experience at the credit union. I would rate it a 10 (on a 5 point scale)

Dealer Visited: Sunnyside Honda
Dealer Sales Rep:
Dealer Comments: It was a GREAT experience and I would HIGHLY recommend Marla to all my friends
Gordon B.
Rating:

Credit Union Comments:
In addition to the above comments, Ms. Sliman worked with my insurance agent to quickly have the necessary insurance documents ready on short notice. I believe that she worked through her lunch hour to finalize the loan. I have worked with her previously on the refinance of my home loan and provides outstanding customer service.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: I was comparison shopping different vehicles at different dealerships, and Mr. Muschweck was the most cooperative in providing detailed pricing information I needed to make my decision, including an "out the door prices." He answered all my questions promptly. On my way to get title work and such, I was directed to go to the Dodge (as I recall) Brunswick dealer next door and had to meet with someone who sells underbody coating, window tinting, paint treatments (acid rain sealant"?, after market heated seats, fabric protector and the like. He was a nice man doing his job, but this all seemed part of old school auto sales practices that contrasted so much with the modern, internet based means of auto purchase.
Barbara B.
Rating:

Credit Union Comments:
Great- always helpful

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep:
Dealer Comments: Salesman was great!. Dealership was good
Venita L.
Rating:

Credit Union Comments:
Good service from great people

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: Great dealership with excellent customer service
Mary B.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments:
Carl M.
Rating:

Credit Union Comments:
They were really helpful.

Dealer Visited: Motocars Honda Toyota
Dealer Sales Rep:
Dealer Comments: I thought it was pretty enjoyable experience.
Venita L.
Rating:

Credit Union Comments:
Great credit union staff is very helpful

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: Wonderful dealership
Gregory G.
Rating:

Credit Union Comments:
The process was quick and painless!

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: 5
Stacey Y.
Rating:

Credit Union Comments:
Took a little longer than 2 weeks to receive.

Dealer Visited: Sunnyside Chevrolet
Dealer Sales Rep:
Dealer Comments: 5
Joe B.
Rating:

Credit Union Comments:


Dealer Visited: Kia of Bedford
Dealer Sales Rep: Allen McCoy
Dealer Comments: 5
Kellee S.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Chevrolet
Dealer Sales Rep: Ken Flanagan
Dealer Comments: 5
John K.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Anthony Williams
Dealer Comments: 5
Richard R.
Rating:

Credit Union Comments:


Dealer Visited: Sunnyside Mistubishi
Dealer Sales Rep: Brett Roslar
Dealer Comments: 5
Mirian A.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Karen Duval
Dealer Comments: 5
Mary &.
Rating:

Credit Union Comments:


Dealer Visited: Sunnyside Chevrolet
Dealer Sales Rep: Colleen O'Brien
Dealer Comments: 5
Shaun M.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Ford West
Dealer Sales Rep: Pam Koglman
Dealer Comments: 5
Edward J.
Rating:

Credit Union Comments:


Dealer Visited: Sunnyside Toyota
Dealer Sales Rep: Reon Abusad
Dealer Comments: 5
Jeanne K.
Rating:

Credit Union Comments:


Dealer Visited: Rick Case Honda
Dealer Sales Rep: Kevin Stuart
Dealer Comments: 5
Quincy S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: E
Dealer Comments: 5
Diane ?.
Rating:

Credit Union Comments:
very organized,professional,pre approval process was so quick, but the best part is the staff and how friendly and courteous. Thanks soooo much!! Diane Chonko

Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Dale Gencke
Dealer Comments: 5
Lina E.
Rating:

Credit Union Comments:


Dealer Visited: North Olmsted CJDR
Dealer Sales Rep: A. C.
Dealer Comments: 5
David S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Rich Miranda
Dealer Comments: 5
Kayla M.
Rating:

Credit Union Comments:


Dealer Visited: Motocars Honda Toyota
Dealer Sales Rep: Shane Jones
Dealer Comments: 5
Henry N.
Rating:

Credit Union Comments:


Dealer Visited: Toyota of Bedford
Dealer Sales Rep: Maria S
Dealer Comments:
Thilynn G.
Rating:

Credit Union Comments:
The only thing that made me nervous in the whole process is not knowing whether or not the salesperson would fax in the filled-out promotion paper. Service was good at Brunswick Automart. Fortuitous timing as I was needing to go car shopping before the winter came.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Rocky Zemek
Dealer Comments: 5
Georgene H.
Rating:

Credit Union Comments:
My overall experience was great.

Dealer Visited: Tim Lally Chevrolet
Dealer Sales Rep: Brenda Millner
Dealer Comments: 5
Steve G.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Ryan Holzheimer
Dealer Comments: 5
Patricia R.
Rating:

Credit Union Comments:
Everyone was very friendly and good customer service.

Dealer Visited: Bedford Nissan
Dealer Sales Rep: Mike Piccolomini
Dealer Comments: 5
Michael D.
Rating:

Credit Union Comments:


Dealer Visited: Sunnyside Toyota
Dealer Sales Rep: Al Phillips
Dealer Comments: 1
Michael M.
Rating:

Credit Union Comments:


Dealer Visited: North Olmsted CJDR
Dealer Sales Rep: David Collins
Dealer Comments: 5
Jennifer L.
Rating:

Credit Union Comments:


Dealer Visited: Ganley Hyundai of Parma
Dealer Sales Rep: Rocco Derentis
Dealer Comments: 5
Aimee D.
Rating:

Credit Union Comments:


Dealer Visited: Sunnyside Toyota
Dealer Sales Rep: Jeffrey Nowak
Dealer Comments: 5
Lywial W.
Rating:

Credit Union Comments:
Jerry was very courteous and professional at the signing of all our documents and the paper work went very well at the subaru dealership thank you Lynial Wells

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: NA Relly
Dealer Comments: 5
Valerie F.
Rating:

Credit Union Comments:


Dealer Visited: Motocars Honda Toyota
Dealer Sales Rep: Kenneth Mac
Dealer Comments: 5
Stephen E.
Rating:

Credit Union Comments:
Always a pleasure to work with Jerry at the Credit Union in Strongsville. This is our second car loan with Century Federal and it has always been a positive experience. The staff is always friendly and professional.

Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Richard Ruzel
Dealer Comments: 5
Edward S.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep:
Dealer Comments: 5
Patricia W.
Rating:

Credit Union Comments:


Dealer Visited: Brunswick AUTO MART
Dealer Sales Rep: Ranj Patel
Dealer Comments: 5
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