Lindsey B.
Rating:

Credit Union Comments:
My husband and I have banked with CU West for years now and we love them. We tell everyone we know how much we love our credit union. Customer service is always great: at the bank locations, over the phone and online. We also love the perks of the Kasasa account. Keep up the great work!!

Dealer Visited: Courtesy Chevrolet - Phoenix
Dealer Sales Rep: Tajuan Boyer
Dealer Comments: Tajuan was extremely helpful about the Blazer we were looking at and very nice. He took us on a test drive and showed us all the great features.
Andrew O.
Rating:

Credit Union Comments:
Credit Union West is the best!!

Dealer Visited: Peoria Volkswagen
Dealer Sales Rep: Aidin Causevic
Dealer Comments: Great Staff & very honest.
Randall F.
Rating:

Credit Union Comments:
I have used them 3 loans all have been good

Dealer Visited: Henry Brown Buick GMC
Dealer Sales Rep: Tim Bryant
Dealer Comments: very smooth and helpful
Phoebe C.
Rating:

Credit Union Comments:
they are great

Dealer Visited: Default
Dealer Sales Rep: Carlos Mawcluitt??
Dealer Comments: it was fine, like any dealership they try to push you towards buying other things that we didnt want.
Cami M.
Rating:

Credit Union Comments:
I've been a member over 20 years - I love Credit Union West. I'm also an employee.

Dealer Visited: Not Informed
Dealer Sales Rep: Donald Williams
Dealer Comments: It was great - this is my second car to buy from this dealer.
Cameron B.
Rating:

Credit Union Comments:
Awesome. I am very satisfied with the helpful staff.

Dealer Visited: Right Toyota Scion
Dealer Sales Rep: Spencer Koenig
Dealer Comments: Had a few problems with customer service.
Jerry W.
Rating:

Credit Union Comments:
Been a customer since 1982 and Anna help me secured credit card for me and my wife also.

Dealer Visited: MIdway Chevrolet
Dealer Sales Rep: Steve Garcia
Dealer Comments: Been shopping and doing business there for the last 10 years. Good running cars had mine for the last 10 years
Joe L.
Rating:

Credit Union Comments:
I just love dealing with them. I’ve been a member since 1992, not going anywhere else!!

Dealer Visited: Earnhardt Hyundai
Dealer Sales Rep: James Hoard
Dealer Comments: Excellent service, not a pushy dealer
George M.
Rating:

Credit Union Comments:


Dealer Visited: Sanderson Ford
Dealer Sales Rep: Joseph Powell
Dealer Comments: Very good experience as expected.
Peggy S.
Rating:

Credit Union Comments:
Easy to do.

Dealer Visited: Galpin Ford Lincoln Mazda
Dealer Sales Rep: Jarred Sweeney
Dealer Comments: Very nice! Friendly and helpful.
Terry S.
Rating:

Credit Union Comments:
no problems

Dealer Visited: Larry H Miller Dodge Peoria
Dealer Sales Rep: William Fortune
Dealer Comments: it was not good. originally wanted 60 month term but was given 75 month term. did not realize until my Credit union notified me.
David W.
Rating:

Credit Union Comments:
Rachel Damato is very professional and patient and answered all my questions. She made me feel at easy with signing and going through the entire process. She is Excellent. Anything I will need or request in the future I will go through Credit Union West with Ms Rachel Damato.

Dealer Visited: Default
Dealer Sales Rep: Lucio Gomez
Dealer Comments: Everything went good
Tom &.
Rating:

Credit Union Comments:
So far it has been super easy. Kaidie has been very informative and I would go back.

Dealer Visited: Larry H Miller Chrysler Jeep Avondale
Dealer Sales Rep: Erik Michel
Dealer Comments: Exceptional customer service. Oscar was very easy to deal with and very knowledgeable. Highly recommended
Cathe S.
Rating:

Credit Union Comments:
Member since 1990 - will never leave!

Dealer Visited: Courtesy Chevrolet - Phoenix
Dealer Sales Rep: Ivan Torres
Dealer Comments: I had an outstanding experience
Aaliyah K.
Rating:

Credit Union Comments:
So far everything is great

Dealer Visited: Earnhardt KIA
Dealer Sales Rep: Jason Jordan
Dealer Comments: It was nice Jason went above and beyond to help me with finding the right car.
Laura W.
Rating:

Credit Union Comments:
Did everything via phone - fairly smooth transaction.

Dealer Visited: Larry H Miller Volkswagen Avondale
Dealer Sales Rep: Arnie Holman
Dealer Comments: Though a somewhat lengthy process, I was treated wonderfully.
Nicholas S.
Rating:

Credit Union Comments:


Dealer Visited: Berge Ford
Dealer Sales Rep: Austin Frazier
Dealer Comments: Austin was very helpful and straight to the point, made it a great experience.
Linda &.
Rating:

Credit Union Comments:
Really helpful!

Dealer Visited: Earnhardt KIA
Dealer Sales Rep: Steven Dyer
Dealer Comments: Great Customer Service
Abisogun K.
Rating:

Credit Union Comments:
I love it.

Dealer Visited: Bell Ford
Dealer Sales Rep: Joshua Galler
Dealer Comments: Great
Carlos C.
Rating:

Credit Union Comments:
Cheryl is awesome! Very helpful

Dealer Visited: Courtesy Chevrolet - Phoenix
Dealer Sales Rep: Mario Ruiz
Dealer Comments: Great Deal.
Catherine C.
Rating:

Credit Union Comments:
Everyone I have ever spoken to on the phone, has been amazing, nice and always very helpful...

Dealer Visited: Horne KIA
Dealer Sales Rep: Barbara Bloss
Dealer Comments: It wasn't the greatest experience I've ever had.I spoke to a salesperson named Barbara who said she would be helping me. Once at the dealership she was too busy to help me and had another salesman help me ( I forgot his name). He was extremely pushy and the information I was given by Barbara and the "deal" I was promised by Barbara. Wasn't what ended up happening..The salesman wanted a lot of my personal financial information stating they could not approve my loan without it. I was already pre- approved by Credit Union West.But the dealership was insistent they HAD to have it. I refused stating the credit union had everything they needed. The dealership was trying to give me a better approval deal(which I was not interested in). It was a very frustrating and long ordeal. I was there for over 3 hours... But ended up with a vehicle.Car buying is exhausting...
Dannette T.
Rating:

Credit Union Comments:


Dealer Visited: Henry Brown Buick GMC
Dealer Sales Rep: Dustin Ryenolds
Dealer Comments:
Denise C.
Rating:

Credit Union Comments:


Dealer Visited: Henry Brown Buick GMC
Dealer Sales Rep: DeWight Byron
Dealer Comments:
David B.
Rating:

Credit Union Comments:
Seamless and effective way to do business.

Dealer Visited: Yates Buick GMC
Dealer Sales Rep: Derek Roller
Dealer Comments: We had a good experience.
Cary G.
Rating:

Credit Union Comments:
She was very friendly, helpful, and followed up to make sure everything was completed.

Dealer Visited: Berge Ford
Dealer Sales Rep: Kyle Leckey
Dealer Comments: Very low key and no pressure. My only complaint is how long it takes to go through all of the paperwork at the dealer.
Joseph V.
Rating:

Credit Union Comments:
None

Dealer Visited: Default
Dealer Sales Rep: Tyler
Dealer Comments: It was great
Michelle L.
Rating:

Credit Union Comments:


Dealer Visited: Larry H Miller Dodge Peoria
Dealer Sales Rep: Timo Wilson
Dealer Comments:
John D.
Rating:

Credit Union Comments:
CUWest has provided great financial services for a long time which I greatly appreciate.

Dealer Visited: Larry H Miller Dodge RAM Avondale
Dealer Sales Rep:
Dealer Comments: Great customer service
Rena N.
Rating:

Credit Union Comments:
I love banking with them.

Dealer Visited: Sands KIA
Dealer Sales Rep:
Dealer Comments: I did not have a good experience due to the poor customer service I received.
Gregory E.
Rating:

Credit Union Comments:
It was a really good experience.

Dealer Visited: Audi Peoria
Dealer Sales Rep:
Dealer Comments: It was a really good experience
Jenifer G.
Rating:

Credit Union Comments:


Dealer Visited: Moore Automotive Group
Dealer Sales Rep:
Dealer Comments: It was a Fairly easy process when going through the car buying process.
Linda V.
Rating:

Credit Union Comments:
Credit Union West ROCKS! Rosemary is top notch and handles all information prfiently, quickly and in a professional manner.

Dealer Visited: AutoNation CDJR - PHOENIX
Dealer Sales Rep:
Dealer Comments: Michelle was great. I really do not like their process, you are in a public area providing your pertinent information.
Emma H.
Rating:

Credit Union Comments:
Always helpful!

Dealer Visited: Larry H Miller Dodge RAM Avondale
Dealer Sales Rep:
Dealer Comments: Very helpful and accommodating
Mary J.
Rating:

Credit Union Comments:
I love my credit union! Everyone is friendly and helpful!

Dealer Visited: Galpin Ford Lincoln Mazda
Dealer Sales Rep:
Dealer Comments: I wasn't very happy with my experience.
Malaki C.
Rating:

Credit Union Comments:
Great

Dealer Visited: Sanderson Ford
Dealer Sales Rep:
Dealer Comments: Great.
Devontar R.
Rating:

Credit Union Comments:
Had a good experience

Dealer Visited: Bill Luke Fiat
Dealer Sales Rep:
Dealer Comments: Had a good expereince
Candace K.
Rating:

Credit Union Comments:
The credit union has been wonderful. Judy has gone above and beyond to help assist.

Dealer Visited: Bell Ford
Dealer Sales Rep:
Dealer Comments: Extremely dissatisfied with the financing by using the dealership. We were very clear as to who we wanted to finance with and the lian was based on dealers best interest not ours.
Nora P.
Rating:

Credit Union Comments:


Dealer Visited: Sands KIA
Dealer Sales Rep: Unknown
Dealer Comments: 5
Walter M.
Rating:

Credit Union Comments:


Dealer Visited: AutoNation CDJR - PHOENIX
Dealer Sales Rep: Floyd Brown III
Dealer Comments: 5
Jesse H.
Rating:

Credit Union Comments:


Dealer Visited: Sands Chevrolet Glendale
Dealer Sales Rep: Na Na
Dealer Comments: 4
Zarah Z.
Rating:

Credit Union Comments:


Dealer Visited: Courtesy Chevrolet - Phoenix
Dealer Sales Rep: Na Na
Dealer Comments: 5
Sean A.
Rating:

Credit Union Comments:


Dealer Visited: Peoria Volkswagen
Dealer Sales Rep: Phil Vigarino
Dealer Comments: 5
Tracie K.
Rating:

Credit Union Comments:
Overall the process was easy and quick. I would like to see the reward amount increased. Maybe base it on the amount that is being financed?

Dealer Visited: Sanderson Ford
Dealer Sales Rep: Scott Sharp
Dealer Comments: 5
Frederick M.
Rating:

Credit Union Comments:


Dealer Visited: Larry H Miller Chrysler Jeep Avondale
Dealer Sales Rep: Stephen Porter
Dealer Comments: 5
Geneal K.
Rating:

Credit Union Comments:


Dealer Visited: Bill Luke Fiat
Dealer Sales Rep: Rick Eakin
Dealer Comments: 5
Veronica L.
Rating:

Credit Union Comments:


Dealer Visited: Sands KIA
Dealer Sales Rep: Corey Wendel
Dealer Comments: 4
Veronica W.
Rating:

Credit Union Comments:
the experience from pre approval at the credit union, to the purchasing of the vehicle, has been a pleasure all questioned answered to the friendly service. Thank You,

Dealer Visited: Peoria Volkswagen
Dealer Sales Rep: Phil Viagecino
Dealer Comments: 5
Alexandria R.
Rating:

Credit Union Comments:
I love that it was easy to apply and came in the mail so quickly!

Dealer Visited: MIdway Chevrolet
Dealer Sales Rep: Matt Snider
Dealer Comments: 5
Joshua D.
Rating:

Credit Union Comments:


Dealer Visited: Sanderson Ford
Dealer Sales Rep: Chelsea Hapner
Dealer Comments: 5
Carolina E.
Rating:

Credit Union Comments:


Dealer Visited: Sands Chevrolet Glendale
Dealer Sales Rep: RJ McGee
Dealer Comments: 5
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