Wendi T.
Rating:

Credit Union Comments:
Everyone is always extremely helpful and patient with my questions

Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Nick Seifert
Dealer Comments: Very efficient experience
Justin &.
Rating:

Credit Union Comments:
We really like our credit union. The people are very friendly and welcoming. They help us get our questions answered quickly, and follow up with phone calls to let us know the progress of our inquiries.

Dealer Visited: Default
Dealer Sales Rep: Tammy Hammett
Dealer Comments: Amazing service! The people there were ready for us when we got there, and it took no time for us to sign paperwork and be on the road with our new car!
Anja J.
Rating:

Credit Union Comments:
I love going to my credit union, everyone is always so nice and helpful.

Dealer Visited: CDJ Crestview
Dealer Sales Rep: Michael O'Brien II
Dealer Comments: I spent more than I wanted but I definitely got what I wanted. Everything was explained to me very well and I was happy when I left.
Sara C.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Marla Simmons
Dealer Comments:
Cathy R.
Rating:

Credit Union Comments:
No problems fast and effcient

Dealer Visited: Preston Hood Chevrolet
Dealer Sales Rep: Scott Baker
Dealer Comments: Went very smooth
Jason R.
Rating:

Credit Union Comments:
Able to provide thorough answers to every question I had.

Dealer Visited: CDJ FWB
Dealer Sales Rep: Joe Units
Dealer Comments: Fantastic Staff. Very helpful.
Jaime M.
Rating:

Credit Union Comments:
Loved the way I was treated from beginning to end

Dealer Visited: Default
Dealer Sales Rep: Nick
Dealer Comments: Very good and professional
James S.
Rating:

Credit Union Comments:
None

Dealer Visited: Volkswagen Subaru FWB
Dealer Sales Rep: Casey Holt
Dealer Comments: They were fair
Jeffrey G.
Rating:

Credit Union Comments:
Love them!

Dealer Visited: Bob Tyler Toyota
Dealer Sales Rep: Grey Bestech
Dealer Comments: Great place to buy a vehicle!
Christopher R.
Rating:

Credit Union Comments:
Great

Dealer Visited: Default
Dealer Sales Rep: Marcus Gulley
Dealer Comments: Not bad
Glendon T.
Rating:

Credit Union Comments:
It was very smooth and professional.

Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Roger Proctor
Dealer Comments: I had a great experience at Hampton Hyundai. Roger was great and allowed me to take time finding the right car for our family!
John C.
Rating:

Credit Union Comments:
E.F.C.U. is the best. Customer service is the best I have ever had. Information and the numbers flowed. So it was easy for me to use that to quickly arrive at my down payment and monthly payment.

Dealer Visited: CDJ FWB
Dealer Sales Rep: John Reiser
Dealer Comments: Everything went smooth
Joseph B.
Rating:

Credit Union Comments:
In one word "AWSOME"!!!!!!!!!!!

Dealer Visited: CDJ FWB
Dealer Sales Rep: Sheryl Lopez
Dealer Comments: Good sales person. She was real nice. Not so much after I purchased the automobile. Bought it used as is" Certified Pre Owned" as as they brag about so much.! Not so much. Gave the vehicle a good look over. Thought I did a good job bit missed a few things that should of been taken care of prior to claiming "Certified Pre Owned". Took it back to dealership with a leaky Transition pan charged me $275 for a transition service with out even blinking a eye . Then they told me the front brake pads were paper thin , then asked if I wanted them to fix for $500 ish. Sales person said she could believe it and left it at that! Bad business. I mean they could of at least tried to pretend they cared. Bad experience !!
Mary L.
Rating:

Credit Union Comments:
A pleasurable experience. I do not buy cars very often and it usually is not fun, but the staff at the credit union were quick and that was very nice.

Dealer Visited: Default
Dealer Sales Rep: Patrick Hensley
Dealer Comments: Knowledgeable personnel and very helpful about the things that would make life easier in the future if we keep the car for a long time. Willing to work with us to get the vehicle we wanted at a price we could live with.
Robert J.
Rating:

Credit Union Comments:
Four years since the time I applied for the auto loan, I am happy with my experience.

Dealer Visited: Gary Smith Ford
Dealer Sales Rep:
Dealer Comments: Jorge was an excellent salesman, really got me a good deal. Sale was made about four years ago.
David F.
Rating:

Credit Union Comments:
The credit union has always been and is very helpful.

Dealer Visited: Sandy Sansing Nissan
Dealer Sales Rep: Fred
Dealer Comments: The experience was fine. The personal were friendly and accommodating.
Trevor R.
Rating:

Credit Union Comments:


Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Tim Watson
Dealer Comments: Very attentive to what I needed. Help me quick fast and in a hurry. I was able to find a vehicle within my means the same day I went to the dealership.
Jennifer M.
Rating:

Credit Union Comments:
Great customer service.

Dealer Visited: Default
Dealer Sales Rep: Tony Kimbro
Dealer Comments: Prompt service, knowledgeable. Superb customer service. I went knowing what I wanted and Kenny delivered.
Roger D.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Richard Russell
Dealer Comments:
Michael P.
Rating:

Credit Union Comments:
Always there and ready to help you with your needs

Dealer Visited: Default
Dealer Sales Rep: Anna Felice
Dealer Comments: Dealership is very clean and stocked with refeshment
Don H.
Rating:

Credit Union Comments:
Friendly and Knowledgeable!

Dealer Visited: KIA Fort Walton Beach
Dealer Sales Rep: Godfrey Vernon
Dealer Comments: Friendly. Good experience. They had the used car I was looking for.
Lance M.
Rating:

Credit Union Comments:
The gentleman that helped us was great.He answered all our many questions, and also helped with getting us new debit cards.

Dealer Visited: Default
Dealer Sales Rep: John Woodard
Dealer Comments: Everything went good
William P.
Rating:

Credit Union Comments:
Very helpful ,easy process

Dealer Visited: Preston Hood Chevrolet
Dealer Sales Rep: Spencer Sims
Dealer Comments: Great, we have bought several vehicles from them
Ray Y.
Rating:

Credit Union Comments:
Went smoothly. That's what I expected.

Dealer Visited: Default
Dealer Sales Rep: Mark deLavega
Dealer Comments: No problems.
David W.
Rating:

Credit Union Comments:
The loan officer completed the paperwork in a timely manner.

Dealer Visited: Default
Dealer Sales Rep: Brandon Smith
Dealer Comments: The sales person was helpful and knowledgeable.
Robert C.
Rating:

Credit Union Comments:
it was excellent

Dealer Visited: Preston Hood Chevrolet
Dealer Sales Rep: Paul Hughes
Dealer Comments: We had a great car buying experience!
Marvin J.
Rating:

Credit Union Comments:
Good rate wish it was better

Dealer Visited: Bob Tyler Toyota
Dealer Sales Rep: Scott Gilbreth
Dealer Comments: Great experience hassle free.
Michael G.
Rating:

Credit Union Comments:
Great credit union , pretty much on top of everything I’m happy with them and their service

Dealer Visited: Performance Cars Niceville
Dealer Sales Rep: Larry Campbell
Dealer Comments: The price is what you pay . They don’t negotiate. Sadly , but Larry was very nice and is quite a character.
Helen P.
Rating:

Credit Union Comments:
It was a great experience. Everyone there is so helpful and friendly.

Dealer Visited: Default
Dealer Sales Rep: Will M
Dealer Comments: This was the best experience I have ever had buying a car. Kenny is an awesome salesman. He answered all our questions and knew everything about the car. I as so pleased with the car and I would highly recommend this dealership to anyone.
William &.
Rating:

Credit Union Comments:
Thanks for getting my approval done so quickly.

Dealer Visited: Preston Hood Chevrolet
Dealer Sales Rep: Willie O'Neal
Dealer Comments: Will is great saleman. Feel we got a great deal and have received great service.
Cosmo S.
Rating:

Credit Union Comments:
Easy transaction. All of my vehicles are financed with this location.

Dealer Visited: Default
Dealer Sales Rep: Mark
Dealer Comments: Always a great experience at this dealership
Teresita L.
Rating:

Credit Union Comments:
Very satisfied

Dealer Visited: Buick GMC Cadillac FWB
Dealer Sales Rep: Chris Schneider
Dealer Comments: Excellent
Eva C.
Rating:

Credit Union Comments:
Very nice and quick

Dealer Visited: Buick GMC Cadillac FWB
Dealer Sales Rep: Christian
Dealer Comments: They was amazing
Kim W.
Rating:

Credit Union Comments:
Would rather have had a gift card to use at a local store instead of Amazon.com

Dealer Visited: Default
Dealer Sales Rep: Tony Santos
Dealer Comments: Very thorough
Jordan L.
Rating:

Credit Union Comments:
Excellent bank and loan provider

Dealer Visited: Default
Dealer Sales Rep: Wayne Barr
Dealer Comments: Great product
Royce R.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Joel Kuhn
Dealer Comments:
Munyr S.
Rating:

Credit Union Comments:
Good

Dealer Visited: FWB Auto Brokers-MaryEsther
Dealer Sales Rep: Steve Matthews
Dealer Comments: Great
Mariah H.
Rating:

Credit Union Comments:
I always get treated well, the staff answers all my questions, and I feel like I accomplished everything I needed to.

Dealer Visited: Default
Dealer Sales Rep: Ed Jeffries
Dealer Comments: Everyone treated me with respect and I got the deal I wanted.
Linda T.
Rating:

Credit Union Comments:
I LOVE my Credit Union! Auto, mortgage, savings are all efficient and easy! I only wish they would also offer manufactured home loans.

Dealer Visited: Bob Tyler Toyota
Dealer Sales Rep: Joel Bender
Dealer Comments: We bought a car!
Gimara E.
Rating:

Credit Union Comments:
Credit union has always been there to help and provide the best service

Dealer Visited: Default
Dealer Sales Rep: Scott Wells
Dealer Comments: Very helpful no pressure
Pat D.
Rating:

Credit Union Comments:
They were very helpful when I was applying for my loan

Dealer Visited: KIA Fort Walton Beach
Dealer Sales Rep: M Ferguson
Dealer Comments: They were very willing to make deals
Larry E.
Rating:

Credit Union Comments:
They are always very helpful.

Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Stephen Fifer
Dealer Comments: Were vague on the total costs, until the very end.
Loren S.
Rating:

Credit Union Comments:
Easy as pie

Dealer Visited: Default
Dealer Sales Rep: Ron Branham
Dealer Comments: They're okay.
Raymond D.
Rating:

Credit Union Comments:
My wife & I are very pleased with Eglin Federal Credit Union. We have financed 3 vehicles through Eglin FCU. Among other loans. We Could not ask for better customer service!!!

Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Bryan Riddle
Dealer Comments:
Elizabeth E.
Rating:

Credit Union Comments:
The credit union is awesome. Very efficient and upfront.

Dealer Visited: Sandy & Bubba's Milton Chevrolet
Dealer Sales Rep: Vicki
Dealer Comments: I was disappointed. The first thing they did was try to convince me to finance with them, wven though I had a PAL. They brought me out interest rates from Eglin Federal Credit Unio ,that they said they printed off the website. However were different from my paperwork, in other words showed a higher interest rate. I declined. They did tell me that they are a premiere lender, but their integrity and ethics lead me to believe otherwise. After we assured them we were preceding with the PAL. They ask how we were going to pay the difference. We told them a check, and they said they jad to run a "soft"credit check, they ran a full check. Then just 2 days ago sent me a letter saying they denied my application. Also when we went to do the financing they tried again for me to finance with them. Also they were trying to push the warranty so hard, he pretty much tried to tell me I was ignorant for not doing it. After that was over, we moved on to the numbers. They price we agreed on was different then the price posted on the contract. He kept trying to twll us that its just numbers and it alls about the bottom line, the $17000. After a five minute discussion and he could still not convince me to sign, he took the $200 dollars off. It was just a little upsetting. We are super happy with the truck, however will not use this dealership again.
Michael &.
Rating:

Credit Union Comments:
Great low rates and great customer service!

Dealer Visited: Default
Dealer Sales Rep: Steve Beauchamp
Dealer Comments: Steve made my first car shopping experience fun. I was happy that Pete Moore Imports had the car I was looking for.
Robert T.
Rating:

Credit Union Comments:
EFCU is wonderful

Dealer Visited: Hampton Hyundai
Dealer Sales Rep: Tim Watson
Dealer Comments: Wonderful experience, made cae buying a breeze
William M.
Rating:

Credit Union Comments:
Eglin staff are always very helpful and friendly. Car loan APR was very competitive.

Dealer Visited: Bob Tyler Toyota
Dealer Sales Rep: Frank Bartko
Dealer Comments: Dealership offered my a very fair price for my vehicle. Mr. Tyler himself contacted me to help make the deal happen. Great customer service.
John L.
Rating:

Credit Union Comments:
Submitted form marked with desiring to receive gift card by U.S. Mail; however, they tried to send via text which I deleted, since I was not expecting that and thought that it was a scam after answering some questions. I had to call for the card later.

Dealer Visited: Bob Tyler Toyota
Dealer Sales Rep: Jeremy Morris
Dealer Comments: Dealt with integrity, gave us a quote on line and honored it. Felt the negotiation was good.
Karen F.
Rating:

Credit Union Comments:
Very good,no problems and very helpful

Dealer Visited: Volkswagen Subaru FWB
Dealer Sales Rep: Can't Read
Dealer Comments: experience was good, although didn't work much with price
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