Linda H.
Rating:

Credit Union Comments:


Dealer Visited: Gates Hyundai
Dealer Sales Rep: Logan Noe
Dealer Comments:
James G.
Rating:

Credit Union Comments:
Everyone has been very helpful!

Dealer Visited: Rod Hatfield Chevrolet
Dealer Sales Rep: Zach Hall
Dealer Comments: We had a amazing experience. Everyone was so helpful and upfront.
Sean T.
Rating:

Credit Union Comments:


Dealer Visited: Gates Hyundai
Dealer Sales Rep: Zach Rivera
Dealer Comments:
Andrea C.
Rating:

Credit Union Comments:
We love members heritage!!

Dealer Visited: Default
Dealer Sales Rep: Ericka Napier
Dealer Comments: Fantastic
Marlee D.
Rating:

Credit Union Comments:
The credit union was extremely helpful in getting my auto loan pulled together and running figures to get the right monthly payment at a good rate. I appreciate all the help they were able to give me and making this process easy.

Dealer Visited: Toyota on Nicholasville Superstore
Dealer Sales Rep: Tom Richey
Dealer Comments: They helped me roll my lease over into a purchase and were able to get me set for my car for the future.
Lula S.
Rating:

Credit Union Comments:
Very nice

Dealer Visited: Paul Miller Ford Mazda
Dealer Sales Rep: Austyn Goodwin
Dealer Comments: It went well. Michael was very nice and professional.
Tex C.
Rating:

Credit Union Comments:
MHFCU has always been there to help us out with all of our banking needs. Never had anything other than exceptional service.

Dealer Visited: Toyota South
Dealer Sales Rep: Rick Witt
Dealer Comments:
Spencer M.
Rating:

Credit Union Comments:


Dealer Visited: Toyota South
Dealer Sales Rep: Selena Neal
Dealer Comments: It was a really good experience
Cynthia W.
Rating:

Credit Union Comments:
Derrick was great. Answered all my questions and was very helpful.

Dealer Visited: Gates Nissan
Dealer Sales Rep: Can't Read
Dealer Comments: Friendly, but had controversy over an agreement for a 2nd key that was to be included in the final price. Dealership did end up providing the extra key at no extra cost.
John K.
Rating:

Credit Union Comments:
Great service

Dealer Visited: Jack Kain Ford
Dealer Sales Rep: Bradd Gray
Dealer Comments: Excellent service!
Cortnei S.
Rating:

Credit Union Comments:
Amazing place

Dealer Visited: Don Franklin Lexington Buick GMC
Dealer Sales Rep: Chad G
Dealer Comments: Very friendly staff
James D.
Rating:

Credit Union Comments:
Very good

Dealer Visited: Gates Hyundai
Dealer Sales Rep: Brandon Lewis
Dealer Comments: Very good
Rosalie C.
Rating:

Credit Union Comments:
Great they are very nice and I was completely satisfied with all of the service I received.

Dealer Visited: Default
Dealer Sales Rep: Robbie Nash
Dealer Comments: My experience was very good. They treated me with respect and we’re very helpful. Kelly
Derek I.
Rating:

Credit Union Comments:
MHCU makes the loan process so easy from start to finish. It was extremely helpful to shop around with my pre-approval letter already in hand, knowing that once I found the vehicle I was looking for, the financing portion was essentially already taken care of with a competitive term.

Dealer Visited: Paul Miller Ford Mazda
Dealer Sales Rep: Dave Nowlin
Dealer Comments: Very pleased once again with my experience at this dealership: Everyone involved from sales, financing, service, etc. was courteous and helpful in making this purchase as smooth as possible, and gave me confidence I was choosing the right vehicle from the right source.
Brandi S.
Rating:

Credit Union Comments:
I couldn’t have been happier. Derrick called and informed me of every step and process and was there for any questions or concerns.

Dealer Visited: Glenn's Freedom CDJR
Dealer Sales Rep: Jamal Walker
Dealer Comments: My experience was by far the best experience I’ve ever had while purchasing a vehicle. I would highly recommend Glenn Freedom to anyone looking to purchase a vehicle. Alex was very knowledgeable and went above and beyond to show me so many tips and tricks with my new vehicle. I left feeling like I had made the best decision I could’ve made.
Robert K.
Rating:

Credit Union Comments:
Good

Dealer Visited: Paul Miller Ford Mazda
Dealer Sales Rep: Pete Dailey
Dealer Comments: Good
Patricia D.
Rating:

Credit Union Comments:


Dealer Visited: Toyota South
Dealer Sales Rep: Lou Stewart
Dealer Comments: Wonderful experience
Patricia &.
Rating:

Credit Union Comments:
Love my bank!

Dealer Visited: Jack Kain Ford
Dealer Sales Rep: LuAnn Campbell
Dealer Comments: It was good overall.
Rick &.
Rating:

Credit Union Comments:
Always a pleasure to do business with them.

Dealer Visited: Don Franklin Lexington Hyundai
Dealer Sales Rep: Brad Loutz
Dealer Comments: Treated me respectfully
Angelo A.
Rating:

Credit Union Comments:
Very helpful and fast to respond. Only problem was getting through and hold time.

Dealer Visited: Don Franklin Lexington Nissan
Dealer Sales Rep: James Anderson
Dealer Comments: They don't bargain much.
Daryl B.
Rating:

Credit Union Comments:
I think I should ha e gotten a better rate with a credit score of 766

Dealer Visited: Glenn Ford Lincoln
Dealer Sales Rep: Juan Claudio
Dealer Comments: Was a very smooth transaction from Wes to Juan. Thank you
Denver E.
Rating:

Credit Union Comments:
None

Dealer Visited: Sutherland Chevrolet
Dealer Sales Rep: James McAlpin
Dealer Comments: Aerosmith experience
Kevin S.
Rating:

Credit Union Comments:


Dealer Visited: Courtesy Acura
Dealer Sales Rep: Howard Kendrick
Dealer Comments: Positive experience
Gregory W.
Rating:

Credit Union Comments:
I went to the Harrodsburg Road branch and was put in touch with a loan person via the phone. Quick and easy to get info.

Dealer Visited: Toyota on Nicholasville Superstore
Dealer Sales Rep: Frank Lavender
Dealer Comments: They were very helpful throughout the process.
Dana &.
Rating:

Credit Union Comments:
Derrick was very helpful. He contacted us very promptly. He made the loan process very relaxing and simple. If i have future needs, i will definitely want to contact him again. I would refer him to friends and family.

Dealer Visited: Glenn Ford Lincoln
Dealer Sales Rep: Tim Owens
Dealer Comments: Staff was friendly, laid back...no pressure sales; they fixed a minor issue with the bumper after the sale
Jessica A.
Rating:

Credit Union Comments:
Friendly, prompt service and great rates. The process was super easy and being able to do it all online was a huge plus.

Dealer Visited: Strong Auto
Dealer Sales Rep: Matthew Cornett
Dealer Comments:
Timothy W.
Rating:

Credit Union Comments:
It was excellent service and easy to do.

Dealer Visited: Toyota on Nicholasville Superstore
Dealer Sales Rep: Vicky Cooper
Dealer Comments: Excellent car purchase experience from beginning to end.
Brian V.
Rating:

Credit Union Comments:
streamlined and easy

Dealer Visited: Don Franklin Lexington Nissan
Dealer Sales Rep: James Anderson
Dealer Comments: very friendly, extremely helpful. listened to my wants and needs, and did an excellent job of matching a vehicle with those expectations
Sandra L.
Rating:

Credit Union Comments:
Great customer service.

Dealer Visited: Don Franklin Lexington Hyundai
Dealer Sales Rep: Brad Lovitz
Dealer Comments: Great deal!
Angie C.
Rating:

Credit Union Comments:


Dealer Visited: Don Franklin Lexington Hyundai
Dealer Sales Rep: Jeff C
Dealer Comments:
Stacey L.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Mitch Plowman
Dealer Comments: Quick
Derrick G.
Rating:

Credit Union Comments:
Great

Dealer Visited: Jack Kain Ford
Dealer Sales Rep: LuAnn Campbell
Dealer Comments: Very helpful
Joan I.
Rating:

Credit Union Comments:


Dealer Visited: Courtesy Acura
Dealer Sales Rep: Stephen Curtis
Dealer Comments: Very good
Neil C.
Rating:

Credit Union Comments:
We love the credit union! We tell everyone that they should come see you for all of their banking needs.

Dealer Visited: Default
Dealer Sales Rep: Ericka Napper
Dealer Comments: Wonderful place to buy a car. Friendly staff and customer service
James W.
Rating:

Credit Union Comments:
Always a positive experience.

Dealer Visited: Glenn Ford Lincoln
Dealer Sales Rep: Ramsey Kuhaul?
Dealer Comments: Overall a positive experience.
Ernest N.
Rating:

Credit Union Comments:


Dealer Visited: Don Franklin Nicholasville Mitsubishi
Dealer Sales Rep: Matt Applegate
Dealer Comments: Quick and easy
Tanya S.
Rating:

Credit Union Comments:
I love member heritage. they have always been helpful and easy to work with

Dealer Visited: Rod Hatfield Chevrolet
Dealer Sales Rep: Damon Green
Dealer Comments: It wasnt the best experience ive had at a dealership.
Mitchel T.
Rating:

Credit Union Comments:
Super as always

Dealer Visited: Gates Hyundai
Dealer Sales Rep: Greg Fath
Dealer Comments: Super
Robert M.
Rating:

Credit Union Comments:
Very friends. Fast service.

Dealer Visited: Gates Nissan
Dealer Sales Rep: Can't Read
Dealer Comments: Bought a car
Christopher W.
Rating:

Credit Union Comments:
Great service

Dealer Visited: Don Franklin Lexington Hyundai
Dealer Sales Rep: Kelvin Lucas
Dealer Comments: Great service
Teresa M.
Rating:

Credit Union Comments:
Only difficulty was one person left a message with no call back info. Took a bit to figure out who left the message.

Dealer Visited: Car Town Kia
Dealer Sales Rep: Chris Brown
Dealer Comments: They didn't offer members heritage as a financing option. I chose this on my own
James D.
Rating:

Credit Union Comments:
They were very helpful and courteous!

Dealer Visited: Paul Miller Ford Mazda
Dealer Sales Rep: Kenneth Finn
Dealer Comments: I had a good experience.
Haleigh C.
Rating:

Credit Union Comments:
Best bank!

Dealer Visited: Toyota South
Dealer Sales Rep: Rick Witt
Dealer Comments: Very amazing and fast
Derek I.
Rating:

Credit Union Comments:
Pre-approval process was very quick and easy, and allowed me to car shop with sound peace of mind, knowing exactly what deal would work for our planned budget.

Dealer Visited: Paul Miller Auto Outlet
Dealer Sales Rep: Charlotte Finey
Dealer Comments: Great customer experience - this was our 2nd purchase through Paul Miller dealership.
Anna K.
Rating:

Credit Union Comments:
They all seem to be very friendly and have treated me with great respect and patience. They have always been extremely helpful and explained things to me in detail when I asked a question. Personable and relational!

Dealer Visited: Sutherland Chevrolet
Dealer Sales Rep: Gary Jenkins
Dealer Comments: I liked that I was not hounded and all the workers appeared to be very sincere in helping me to find what I was looking for, as well as seem to respect the budget range that I had indicated.
Tabitha M.
Rating:

Credit Union Comments:
great place

Dealer Visited: Rod Hatfield Chevrolet
Dealer Sales Rep: Lance Nichols
Dealer Comments: very fast, friendly
Sean H.
Rating:

Credit Union Comments:
Wonderful

Dealer Visited: Glenn's Freedom CDJR
Dealer Sales Rep: Levi Franklin
Dealer Comments: Easy to deal with
Leslie T.
Rating:

Credit Union Comments:
had it for yeaars....ok

Dealer Visited: Toyota on Nicholasville Superstore
Dealer Sales Rep: Yogi Brown
Dealer Comments: it went very good
Catherine J.
Rating:

Credit Union Comments:
Everything was seemless and effortless from getting my loan secured to final purchase of vehicle. :)

Dealer Visited: Glenn Ford Lincoln
Dealer Sales Rep: Brandon Anderson
Dealer Comments: Car buying has never been a pleasant experience until now. My experience with David at Glenn Ford was hassle-free which made the car buying process very nice. Very much appreciated!
Bernadette P.
Rating:

Credit Union Comments:
Members Heritage Credit union is a good place to do business.

Dealer Visited: Toyota on Nicholasville Superstore
Dealer Sales Rep: Ron Elliot
Dealer Comments: Good experience with salesman, although finance person failed to follow up on final details.
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