Tammi K.
Rating:

Credit Union Comments:
Very helpful.

Dealer Visited: Prestige Chrysler Jeep Dodge
Dealer Sales Rep: Angel Favila
Dealer Comments: Actually the salesman was nice...not a shark.
Carlos A.
Rating:

Credit Union Comments:
They are awesome

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Melissa Bell
Dealer Comments: I thought it was great
Rayfield A.
Rating:

Credit Union Comments:
Excellent, from pre-approval to choosing a dealership and a car the process was quick and very easy.

Dealer Visited: Subaru of Las Vegas
Dealer Sales Rep: Amanda Puls
Dealer Comments: Excellent, very courteous and knowledgeable and the process took less than 24 hours.
Brenda A.
Rating:

Credit Union Comments:
Excellent service

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Melissa Bell
Dealer Comments: Excellent service Kevin was very helpful
Michael H.
Rating:

Credit Union Comments:


Dealer Visited: Cadillac of Las Vegas
Dealer Sales Rep: Manny Castillo
Dealer Comments: Great place to purchase a car
Princess M.
Rating:

Credit Union Comments:
China was very helpful

Dealer Visited: BMW of Las Vegas
Dealer Sales Rep: Joe King
Dealer Comments: good
Debborah P.
Rating:

Credit Union Comments:
Credit Union made it easy for us to get the money. It was the dealer that stalled everything, because the salesman didn't know what he was doing.

Dealer Visited: Ed Bozarth Chevrolet
Dealer Sales Rep: Duane Boyd
Dealer Comments: Duane was very unprofessional. The process was supposed to be simple, but we ran into a few roadblocks and it took longer than we thought it would.
Ashleigh D.
Rating:

Credit Union Comments:
Very Helpful and friendly very informative and always a speedy experience.

Dealer Visited: Findlay Chevrolet
Dealer Sales Rep: Danny O'Shea
Dealer Comments: Very Friendly and helpful. Meet every one of my needs
Eugene A.
Rating:

Credit Union Comments:
they were amazing and answered all questions a smooth process

Dealer Visited: United Nissan
Dealer Sales Rep: Angelo Padilla
Dealer Comments: very smooth, no issues... in and out
Dominic C.
Rating:

Credit Union Comments:


Dealer Visited: Ford Country
Dealer Sales Rep: Irwa Krabes
Dealer Comments:
Stephanie A.
Rating:

Credit Union Comments:
Christina was extremely professional, proficient, and provided great customer service.

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Melissa Bell
Dealer Comments: Great experience! Everyone was professional, knowledgeable and helpful.
Tami G.
Rating:

Credit Union Comments:


Dealer Visited: AutoNation Buick GMC Henderson
Dealer Sales Rep: Mark Geusenmeyer
Dealer Comments:
Carla N.
Rating:

Credit Union Comments:
I will recommend SSSCU and Chapman Dodge, Boulder Highway location, to our friends and family. A great experience with these two entities! Car shopping in the past was long and tedious!

Dealer Visited: Chapman DCJR Las Vegas
Dealer Sales Rep: Wayne Banekiff
Dealer Comments: Helpful, fast, honest, polite. Concerned for our well-being. A very good car salesman. Finance representative was helpful as well, honest, fast, polite. A great purchasing experience.
Kendra L.
Rating:

Credit Union Comments:
Easy process and saved me a lot of time

Dealer Visited: Jim Marsh Kia
Dealer Sales Rep: Lester Robert
Dealer Comments: It started off well but even after informing them i was preapproved by my credit union they continued to run credit checks
Kathleen S.
Rating:

Credit Union Comments:
China went above and beyond with the service provided. She was out the door for vacation and it was a holiday. She took the time to keep us informed and make sure that while she was out, we were still being taken care of. She took the time to follow-up when she returned, to make sure that we were happy and that everything went well while she was out. Thank is some WOW service. Thank you

Dealer Visited: Ed Bozarth Chevrolet
Dealer Sales Rep: Gerd Schopp
Dealer Comments: Gerd listened, researched and provided. He went above and beyond to get us what we wanted. Provided the WOW service. He is not just another sales person. He has the desire and drive to provide the best service possible.
Brian M.
Rating:

Credit Union Comments:
everyone was professional and fast

Dealer Visited: Centennial Toyota
Dealer Sales Rep: Marc Heldourn
Dealer Comments: everyone was nice. the lady over the phone at the bank approved me was professional
Carol D.
Rating:

Credit Union Comments:
China was very nice and she explained the process of getting a loan with SSSCU to me and it helped me get my new car seamlessly.

Dealer Visited: Ford Country
Dealer Sales Rep: Jason Dediego
Dealer Comments: They were very friendly and professional. They made the process of buying a car easy for me.
Robin L.
Rating:

Credit Union Comments:
Always friendly,professional and guides me through big decisions

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Marc Alberto
Dealer Comments: Fairy smooth until finalizing. Bit confusing with upgardes and such.
Laken M.
Rating:

Credit Union Comments:
Great, wish we had a lower interest rate though.

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Melissa Bell
Dealer Comments: Great, much better than the northwest dealership.
Brian W.
Rating:

Credit Union Comments:
Very helpful

Dealer Visited: AutoNation Toyota Las Vegas
Dealer Sales Rep: Kevin Castuera
Dealer Comments: They were awesome!!!
Brenda H.
Rating:

Credit Union Comments:
Melissa was extremely helpful. Went above and beyond to help me try to get the best price. Unfortunately SSS could not go lower in interest than dealer.

Dealer Visited: Gaudin Ford
Dealer Sales Rep: Dejan Zovic
Dealer Comments: After a bad circumstance Dejan turn it around to end it in a positive way.
Kyle K.
Rating:

Credit Union Comments:
It’s a great place and doing business is easy

Dealer Visited: Chapman DCJR Las Vegas
Dealer Sales Rep: Wayne Barzekoff
Dealer Comments: None
Ivory L.
Rating:

Credit Union Comments:
Very Positive

Dealer Visited: Chapman DCJR Las Vegas
Dealer Sales Rep: Taba
Dealer Comments: Very bad
Nicole B.
Rating:

Credit Union Comments:
Quick and easy. Very helpful. I will always use SSSCU for loan needs. Exceptional customer service.

Dealer Visited: Findlay Acura
Dealer Sales Rep: Sam Alf
Dealer Comments: It was fine. Nothing special.
Wendy C.
Rating:

Credit Union Comments:


Dealer Visited: Chapman DCJR Las Vegas
Dealer Sales Rep: Scott Stephens
Dealer Comments: They were very helpful
Rita J.
Rating:

Credit Union Comments:
I love my SSSCU and have done business with them for 25-30 years. Great service!

Dealer Visited: United Nissan
Dealer Sales Rep: Steve
Dealer Comments: Appreciated the rather low pressure sales procedure and their willingness to find the exact type car I wanted.
Jason S.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Pete S
Dealer Comments: Great experience.
Dana J.
Rating:

Credit Union Comments:
Great I will use you again.

Dealer Visited: Prestige Chrysler Jeep Dodge
Dealer Sales Rep: Logan Knapik
Dealer Comments: The initial experience was good but they tried to switch the financing and were very shady in the doing so. The finance manager tried to switch companies from Silver State to one of his own. I had to protest for them to use the credit union.
Victoria C.
Rating:

Credit Union Comments:
Sherie was great. Chapman kind of changed it up by redoing the loan so that they get credit even after I gave them the letter sherie sent me

Dealer Visited: Chapman Chrysler Jeep
Dealer Sales Rep: Dana Davis
Dealer Comments: It was fine
Astarra J.
Rating:

Credit Union Comments:
Ms. Shelia was very prompt with her email responses.

Dealer Visited: Findlay Chevrolet
Dealer Sales Rep: Jeff Neal
Dealer Comments:
David C.
Rating:

Credit Union Comments:
Antonyce Thomas was extremely friendly and helpful during this quick process of purchasing my truck. She got the paperwork to me and my wife quickly. She did a great job explain things along the way.

Dealer Visited: Jim Marsh Kia
Dealer Sales Rep: Michael Phelps
Dealer Comments: They are very friendly and willing to negotiate. We came to an equal agreement and was a great experience.
Joshua C.
Rating:

Credit Union Comments:
I’ve been a credit union member since before I can remember always have great service.

Dealer Visited: Ford Country
Dealer Sales Rep: Jose Castello
Dealer Comments: Sales manager was fantastic work the deal out to walk out with a 2017 truck, finance manager did everything to make sure the loan was smooth with no hiccups.
Keith B.
Rating:

Credit Union Comments:
kerry is great, worked with her on numerous occasions when purchasing cars.

Dealer Visited: Chapman Chrysler Jeep
Dealer Sales Rep: Howard Kane
Dealer Comments: get a little more organized
Katelyn J.
Rating:

Credit Union Comments:
The credit union was great, they gave us the lowest rate we could find. They were all very patient and nice

Dealer Visited: Centennial Toyota
Dealer Sales Rep: Jozef Bakraji?
Dealer Comments: The dealership was very nice and helped us out with everything we asked for.
Charles P.
Rating:

Credit Union Comments:
Have been a member of Silver State for almost 20 years. Never a compliant throughout all that time. Good service, Great staff and convenient locations.

Dealer Visited: Findlay Chevrolet
Dealer Sales Rep: Catherine Hurley
Dealer Comments: Treated well, not pressured into purchase.
Bryson S.
Rating:

Credit Union Comments:


Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Barbara Stephens
Dealer Comments:
Amanda &.
Rating:

Credit Union Comments:
Always the best

Dealer Visited: Chapman Chrysler Jeep
Dealer Sales Rep: Fred Zarebi
Dealer Comments: Absolutely amazing
Jimmy C.
Rating:

Credit Union Comments:
Excellent!! Keri is very professional and a pleasure to work with. Communicates very well. I will be using this Credit Union for all of my future vehicle purchases.

Dealer Visited: Centennial Toyota
Dealer Sales Rep: Christopher Cornish
Dealer Comments: Easy to deal with. Friendly
Timothy D.
Rating:

Credit Union Comments:
My Silverstate Credit Union was a great experience. Ms Dye even helped me with the salesman George who was new and did not know about the cuddle program. She went the extra mile and talked to the salesman on the phone. Sometimes dealing with salesmen is like dealing with sharks. They do not listen to you. The fiancé manager did not put my wife on the contract so it caused a lot of problems at the DMV. The Gaudin Ford experience not good.

Dealer Visited: Gaudin Ford
Dealer Sales Rep: Charles Moline
Dealer Comments: They did not understand about the cuddle deal thru credit union.
Stacy W.
Rating:

Credit Union Comments:
Janice was so kind and helpful ! Shre really made buying the car a breeze!

Dealer Visited: Centennial Toyota
Dealer Sales Rep: Raul Traverso
Dealer Comments: He was very nice!
Ian L.
Rating:

Credit Union Comments:
I like them

Dealer Visited: United Nissan
Dealer Sales Rep: Christopher Cadot
Dealer Comments: They sold me a car for what it is worth
Pamela &.
Rating:

Credit Union Comments:
We had a quick and convenient experience.

Dealer Visited: Centennial Toyota
Dealer Sales Rep: Michael Snook
Dealer Comments: We had a wonderful experience with no problems or concerns.
Christin D.
Rating:

Credit Union Comments:
Great!

Dealer Visited: Cadillac of Las Vegas
Dealer Sales Rep: Shawn Adler
Dealer Comments:
Jesus M.
Rating:

Credit Union Comments:
Excellence

Dealer Visited: Ford Country
Dealer Sales Rep: Scott Gilmore
Dealer Comments: Excellence
Doug T.
Rating:

Credit Union Comments:


Dealer Visited: Default
Dealer Sales Rep: Andre Serhal
Dealer Comments: We found and purchased a vehicle, although there wasn't a very large selection when we looked. We did not end up trading our car in because even with the "$500 above blue book" offer, the offer was way below blue book. The experience was fine, but I think I could have been happy with a car from Carmax just as easily. Also, I took the car in after I discovered the rattle was the rear-view mirror, but they do not offer any after sale maintenance. Even just basic, like tightening the mirror. So, I'm somewhat satisfied. I feel that the price I paid for the car was average, the over all experience was average.
Eric H.
Rating:

Credit Union Comments:
Everything went great.

Dealer Visited: Ed Bozarth Chevrolet
Dealer Sales Rep: Aaron Kniffin
Dealer Comments: Went great.
Norma S.
Rating:

Credit Union Comments:
Kimd & friendly

Dealer Visited: Findlay Honda Henderson
Dealer Sales Rep: Vriglio Elayda
Dealer Comments: Kind & friendly
Arianda R.
Rating:

Credit Union Comments:
Every time I walk in they are always welcoming and have fast service.

Dealer Visited: Henderson Hyundai Superstore
Dealer Sales Rep:
Dealer Comments: It was fast and easy.
Anastasia H.
Rating:

Credit Union Comments:
I was very Happy

Dealer Visited: United Nissan
Dealer Sales Rep:
Dealer Comments: It went well
Conrad O.
Rating:

Credit Union Comments:


Dealer Visited: AutoNation Toyota Las Vegas
Dealer Sales Rep: Leonel Wizel
Dealer Comments:
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